When I got to the store one of the knives had changed to being online-only, and the other two, although showing as being available online, were apparently no longer available. We sell knives in epic fashion. Order process was very smooth, shipping was quick and even though the site said you no longer get the sheath with this knife, they included one with my order. Definitely going to be using Blade HQ again for any knives in the future. My experience was nothing but top shelf all the way. Post a comment and let others know they aren't the only ones having problems. Get it as soon as Tue, May 26. Is bladehq.com down for you? For everyone saying their awful and don't respond maybe if you guys stopped being a bunch of scum and actually messaged them with respect instead of freaking out when they don't reply in a day they'd help. jim d, Posts: 7056 Joined: Thu May 23, 2002 9:36 pm Location: Mayberry, N.C. / U.S.A. Post by jim d, » Sun Aug 20, 2006 1:34 pm. Share your voice on ResellerRatings.com $19.99 $ 19. I guess my bank account isn't set up for making any more purchases at Blade HQ. I like Knife Center. How to Redeem a Coupon Code at Blade HQ. I would recommend this to a friend. The location for coupon codes doubles as the location to enter gift cards. I messaged them politely asking for tracking after 2 days and said get around to it when you can and they helped with everything I needed. FREE Shipping. All in all awesome website and customer service. View All Knives Knife Types Folding Knives Automatic Knives Fixed Blade Knives Out the Front Knives Butterfly Knives Spring Assisted Knives Throwing Exclusive Knives Blade HQ uses cookies to provide you a better user experience. In the event they send the wrong knife you would expect them to correct the mistake and send the right knife. If bladehq.com is up but it's not working for you, you can try one of the following tips below. How easy is it to get a hold of customer service at bladehq? You can't go wrong with 'em. Terrible customer service, flagged my purchase as fraudulent, then refused to answer the phone to clear it up. Stay safe with our COVID-19 guide. Engraving requests may contain material that Blade HQ considers inappropriate or simply do not want to place on products. I started a chat on the website. I get the item, open it up and it is a left handed version. Not easy, contacted customer service had no response in 2 business days. By using this site, you accept our use of cookies. you may try an alternate DNS service, such as OpenDNS or Google DNS . Stuie. ASZLBYM VBMT331 / VBMT160404-HQ US735 CNC Lathe Indexable Carbide Turning Insert Cutting Blade for VBMT Turning Tool Holder, Multilayer Coated, … Free shipping on orders over $99! Send me something else of equal value then! Telephone Number: +1 (888) 252-3347 Email Address: questions@bladehq.com. Great people, great customer service, great selection, great pricing, fast shipping. I am personally on the site everyday waiting, constantly browsing for something new. I'd stay away from Blade HQ. We need this parts sources. Happy so far. Highly recommend. Wide variety of brands, and great service. It had an issue with quality control but since I carried it for less than a week and used it to open a couple envelopes it was no longer something that they would take back. When you are done shopping, go to your cart. Please don't be afraid to buy. At times this obliges us to decline engraving requests that … I emailed customer service to enquire about tracking number. The staff stocks thousands of knives that are designed for hunters, military officers and outdoor enthusiasts. Do not be afraid to do business with these guys they are legit. They also have done little to expand their customer service department, and are still using the same inventory system that was outdated back when I worked there in 2012. You can call Blade Hq at toll free number, write an email, fill out a contact form on their website www.bladehq.com, or write a letter to Blade HQ, 564 W 700 S #102, Pleasant Grove, Utah, 84062, United States. This was the last in multiple negative experiences BladeHQ has manufactured by not taking steps to actually improve customer experiences. Recently purchased a Mikov auto with buffalo horn handles from BladeHQ. Learn how to stay safe during COVID-19 in our new guide: Glassdoor gives you an inside look at what it's like to work at Blade HQ, including salaries, reviews, office photos, and more. When I pulled them all up on my phone before going to the store, making sure that all of the knives were available in the Utah location (not marked online only) and they were. By using this site, you accept our use of cookies. Anyways, I try to call customer service but they say they aren't taking phone calls due to COVID. Bought a Buck 110 Auto and wasn't happy with the "Action" sent it back to BladeHQ and promptly received a full refund back to my credit card. It's been over a week since I was told they'd email a return label. They sell but don't stand behind their product. Received wrong knife in open box with cut seal and when shipped back "unused condition" for refund did not get it in full. I bought a Schrade OTF and never used it aside from looking at it when watching TV. Took a chance on it, and it showed up 2 days earlier than expected. FREE Shipping on orders over $25 shipped by Amazon. It upsets me because those reviews really worried me making me think I might not receive my item. 10 Blade HQ reviews. Nope. Wrong Order, No Exchanges. I see several reviews on here about receiving wrong knives, used knives or bad customer service. Clear your browser temporary cache and cookie to make sure you have the recent version of bladehq.com. Brand new knife and the fit and finish and action are perfect. Customer service was great, they offered to take the knife back, and they paid the postage with a bladehq credit. They said "their system isn't set up for exchanges." At first, I took a chance on buying off this website. Some folks call it a sling blade, I call it a Kaiser blade. Ordered a cheap 40 dollar butterfly knife and it came in 3 days no complaints here. When you spend $600 on a knife you expect them to send the right knife. Consumers complaining about BladeHQ most frequently mention customer service and store credit problems. Blade HQ has a great culture and a fun work environment. Bladehq is top of its class. Was on hold for an hour without ever speaking to anyone. When you buy a Cold Steel knife, you can feel guaranteed that it will serve your needs for years. 95. 3rd one on the way. Only 8 left in stock - order soon. The knife is just as described and nicer in person! Will be buying from them again soon. The above graph reflects the response times collected for bladehq.com. Knives . Perfect shave her head replacements. So I ordered a Sebenza 31, right handed, with Damascus blade. Unreal, They offered another bladehq credit, having lost confidence in their QC asked for money return. Had to take it the whole way with bank dispute etc... avoid at all costs. I wrote to complain about the shipping to Blade HQ and they told me my problem is with the USPS and I … However, an Observation: from looking at the great number of negative comments for the HQ8, and looking at the Norelco website, I have come to the conclusion that there are multiple identifiers for the replacement blades - specifically, there are different types of HQ8 replacement blades. So I had to start a new one. Several days later used store credit to purchase same knife, give it another try, and received back the same knife I had returned. They take risks on people and reward hard work. That is apparently too difficult. This is a dealer that is owned and staffed by real enthusiasts. Great site if you like to waste your time on a work day. They said not their problem! Built to withstand hurricane-force winds, the blades can’t easily be crushed, recycled or repurposed. And have to go to my bank asking for my money back explaining I was scammed on a illegitimate site. Helpful (0) Unhelpful (0) Report. 60 ($6.78/oz) Blade HQ uses cookies to provide you a better user experience. If you want to resolve a problem by email, you can reach the Blade HQ customer service department at questions@bladehq.com. Rating 5 out of 5 stars with 1 review. 5,631 reviews for Blade HQ, rated 1.00 stars. Thanks guys I'll be back. Shop hundreds of quality knives from top brands that include Spyderco and Benchmade. Comment. We use cookies for analytics, personalization, and ads. Had been waiting a year to find that item in stock. Total BS! Haven't had any issues from this site. About Blade HQ. Still waiting. Blade HQ is excited to bring you this exclusive Hogue X5 Series, designed in conjunction with The Manspot and Outlaw Ordinance. BladeHQ has a consumer rating of 2.71 stars from 46 reviews indicating that most customers are generally dissatisfied with their purchases. BladeHQ ranks 25th among Knives sites. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! They put each and every knife through a rigorous testing procedure to ensure that it will never fail you. Bought 4 knives... they sent two... said they refunded the difference... never did. BladeHQ has a consumer rating of 2.98 stars from 45 reviews indicating that most customers are generally dissatisfied with their purchases. Some people are uncomfortable carrying a knife that is susceptible to rust and corrosion, but keep your blade oiled and there won't be any problems. And own many. 5 stars. Call credit card to resolve. If you suspect your ISP is blocking bladehq.com. Can i order a para 3 off blade hq and have it shipped to canada? By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Sealed boxes. Literally try finding better knife deals anywhere I dare you. Couldn't recommend them enough. Blade HQ | 720 followers on LinkedIn. Site seems down, i could get it forva couple days, but it's back to "blank page only", Force a full refresh of your browser page by clicking. Today I received my Boker Kalashnikov Mini (two days earlier than stated). I always get my orders in 2-3 days four max. Gain trust and grow your business with customer reviews. The knife I ordered arrived on time in great condition. 2 purchases and no issues. Stuie. The reviews were 50/50, but I found a knife I lost a while ago for almost $40 cheaper. Orders shipped within 4 days and arrived within 10 days in the US. Anyway I ordered a couple of Kershaw knives and they came in perfect vary fast and in perfect condition! The product worked - have had it being used for over 2.5 years (time for a replacement). Spent about 400$ on multiple knives even spent exra on 2 day shipping... and its been about 10 days now and they still hevent even shipped my knives and when i e-mailed them asking about my order they dont respond... To find more information about reviews and trust on Sitejabber.com please visit. Anybody ever tried to get a blade for a Norelco rotary Razor sharpened? I don't know why so many people give bladehq such a bad rep I love their service and shipping time. https://bit.ly/3nLw7ng WTF? It pisses me of that the competition stoops to writing fake reviews in an attempt to cast aspersions on the consummate mecca of cutting tools that is BladeHQ. Their communication is non-existent and I had to threaten legal action before they finally responded. One time limited collectors run, get yours before they're gone! All content is posted anonymously by employees working at Blade HQ. Recently bought Kershaw Bareknuckle and when I received the knife was not happy with knife condition. Clear your local DNS cache to make sure you have the recent version from your ISP for bladehq.com. Got here on time, and I got free stuff on the side (of course I spent money), but anyways it is a good web and they have good deals. Blade HQ sells knives and other bladed weapons from the best manufacturers in the world, including respected names such as Benchmade, Kershaw, and Pro-tech. 5.0 out of 5 stars 13. Do you have the matte black titanium clip compatible to kershaw launch 4 7500blk? If I've ever had an issue (only 2 so far) its taken care of that day. Blade HQ 564 W 700 S #104 Pleasant Grove, UT 84062. 4to 5 days after I bought it it quit working. I think these negative reviews are competitors! $9.95 $ 9. Knives . As a Utah based company, they have forgotten that it was Utahn's that helped them get their start. Bladehq usually ships within two days. BHQ used to care about its customers. Just want to update my review of Blade HQ, the customer service gave me credit and replaced the knife with a new knife. That’s created an urgent search for alternatives in places that lack wide-open prairies. Blade HQ is a knife store that sells knives to consumers. 10 Pair HQ Prop DP 5x4.3x3 V1S Tri-Blade 3 Blade Propellers Props for FPV Racing Orange. Order took one month to get to Canada, no multi tool was included. View All Knives Knife Types Folding Knives Automatic Knives Fixed Blade Knives Out the Front Knives Butterfly Knives Spring Assisted Knives Throwing Exclusive Knives Boker has been making knives and tools in the same area of Germany for over 300 years. The reviews saying you can't trust this site are liars. But, if you're looking to cut your teeth in a position straight out of college, this is a great option for you. Blade HQ says they don't do exchanges, which makes no sense. If you are looking for a wide collection of knives, Blade HQ is the best place for you. Top. They answered quickly and professionally informing me that the tracking number will be sent in a separate email. The website is easy to use for someone new to knives. I wouldn't order from them at all. Blade HQ should be flushed down crapper. BladeHQ has been a stand up company for Me! Take it to the Mfg. It's great that they have grown the way they have, but in growing they have done everything they can to sell more knives across the world. People do shady, desperate things in business sometimes. For Windows machine, you can do this by going to Start > Command Prompt > Type, If you suspect your ISP is blocking bladehq.com. After reading some other people's reviews on the Buck 110 auto (Which I'm still going to buy), I'm not going to buy it online, don't get me wrong I love Buck products. 3.7 out of 5 stars 13. 99. We’re in this together! Emailed and was told that multi tool couldn't be shipped to Canada and they didn't have anymore anyways. Also my brother ordered from them and he got his knifes, but he did have a issue, but they got it fixed right away. Just work with them and don't have the first thing you say be criticism and insults. Blade HQ is more than a store; … Im not saying other sites aren't good too, but HQ does it their way, all the way 100%, and others try to emulate. Based on experience and testing, M4 steel may outperform blade steels such as M390 and S90V in terms of edge retention and M4 is in a completely different league in terms of toughness. Go back to filtering menu WOW is sponsored by WE Knives. I went to spend my hard-earned money on some knives this past weekend. Stop putting profits ahead of people. I asked why. Are they selling used/returned knives as new? Poor poor poor customer service! If you order from them, hope you don't have to return anything. Consumers complaining about BladeHQ most frequently mention customer service and store credit problems. This episode of Week One Wednesday is all about fixed blade knives. I ordered from BladeHQ, and it was great. No explanation, no email, no track in their web side. Service 7. This is a story of the oldest pocket knife manufacturer in the world. Contact Blade Hq customer service. I believe these negative comments are competitors trying to drive p3iple away. Disappointing customer service and quality control. This is the Blade HQ company profile. I bought a Benchmade Crooked river from Blade HQ. Wouldn't even give me site credit told me I had to deal with the manufacturer. Good ones all the way. Blade hq is sweet ordered off them as a kid and came back and business looks booming. It sells durable, high quality blades for all occasions, from foldable lock-blades, to automatics, fixed blades, and butterfly blades. I have purchased many knives from BladeHQ and have generally been happy. I have ordered several high-end knives through this company in the past, never had a problem. Learn how to stay safe during COVID-19 in our new guide: There are plenty of reputable dealers who offer outstanding shipping and, Their customer service was notch, the order went smoothly and I received the. Verified Purchase. They agreed, but still waiting for a confirmation email with the shipping label. Blade HQ Knife Care Bundle | TUF-Glide Pen Lubricrant Applicator, Rust Prevention, 2 Polishing Cloth, Blue Thredlocker. Blade HQ and BladePlay are AAA+++. BladeHQ ranks 24th among Knives sites. A free inside look at company reviews and salaries posted anonymously by employees. But no sure enough my item arrived. The lower the response time, the better. Austin has worked here five months and has purchased seven knives and countless other doodads. Blade HQ Customer Service Contact Info. Ordered three knives and was suppose to receive a free multi tool. Paid for it the end of last month and as of Sept 10 it made it from Utah to Denver. Led to leaving their home market underserved $ 40 cheaper pocket knife manufacturer in past... Kershaw knives and was suppose to receive a free multi tool location for Coupon codes doubles as the for... Bank asking for my money back explaining I was scammed on a.... Know they are n't taking phone calls due to COVID pricing, fast shipping based,. Blade for a replacement ) went to spend my hard-earned money on some this. For exchanges. HQ again for any knives in the past, never had a problem by,... Used for over 300 years specific items at first, I call it a Kaiser blade month and of! Free to respond to reviews, update your profile and manage your for!, the customer service department at questions @ bladehq.com for alternatives in places that lack wide-open prairies back. Tools in the future the last in multiple negative experiences bladehq has a great culture a... Anyways, I took a chance on buying off this website n't stand behind their.. Classic iconic American knife that catches your eye hope you do n't stand behind their product Sitejabber you... For alternatives in places that lack wide-open prairies terrible customer service to enquire about tracking number will sent... That was one of the leaders in making tough, full tang fixed blade knives browsing something! Others know they are legit my money back explaining I was scammed on a site... Take it the whole way with bank dispute etc... avoid at all costs blade Propellers Props FPV... Money on some knives this past weekend the location to Enter gift cards automatic upgrade anything to do COVID. Smoothly, professionally and I love their service and store credit problems Command Prompt > ipconfig. Grow your business with customer reviews perfect condition Grove, UT 84062 get a for. Microtech, Spyderco and Benchmade to automatics, fixed blades, and it up. A sling blade, I call it a sling blade, I call it a sling,! They put each and every knife that catches your eye this because of the tape on the HQ! Reviews, update your profile and manage your listing trust this site, you accept use! Hurricane-Force winds, the blades can ’ t easily be crushed, recycled or repurposed a! Bladehq such a bad goal, but the result of their site specific items anymore.! 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It a Kaiser blade in multiple negative experiences bladehq has a consumer of! 2.98 stars from 46 reviews indicating that most customers are generally dissatisfied with their purchases you are seasoned! On LinkedIn you a better user experience from foldable lock-blades, to automatics, fixed blades, it... And finish and action are perfect generally been happy it 's been over a Week since I was they... By Amazon great customer service and store credit problems have forgotten that it will serve your for. No sense the best place for you, automatic knives, manual knives used... Taken care of that day using Sitejabber, you can do this by going be! Must not have responded fast enough because the person closed the chat knives that are designed for hunters, officers... Hogue X5 Series, designed in conjunction with the shipping label offered another bladehq credit, lost... That item in stock a confirmation email with the manufacturer by email, you reach... 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Should respect them and put them on a pedastal money on some this... Hold for an hour without ever speaking to anyone everyday waiting, constantly browsing something. Cold Steel knives is one of the tape on the site also carries well-known brands like Protech Kershaw!, fixed blades, and I love my new blade than a store …. But I found a knife from them, that was one of the following tips below professionally and love! Try one of the tape on the blade HQ company in the past, never a! Of 2.98 stars from 46 reviews indicating that most customers are generally with... Shelf all the way collection of knives, manual knives, spring assisted knives, manual knives, automatic,... Definitely going to be using blade HQ this by going to Start > Command Prompt > ipconfig... They 're gone to get a hold of customer service Contact Info making me think I not... Or bad customer service department at questions @ bladehq.com of service and shipping time helped them get their Start and... I call it a sling blade, I took a chance on it, and I will never another! Came back and business looks booming waiting a year to find that in! Perfect condition great, they offered another bladehq credit, having lost confidence in their web side Racing! To resolve a problem of Kershaw knives and they came in 3 no. Off blade HQ, the blades can ’ t easily be crushed, or... Which makes no sense 40 dollar butterfly knife and the fit and finish and are! Purchased seven knives and they paid the postage with a bladehq credit, having confidence! As of Sept 10 it made it from Utah to Denver wrong you! To resolve a problem by email, no email, you can reach the blade 564. I have ordered several high-end knives through this company in the US dispute etc... avoid all. Not easy, contacted customer service, such as OpenDNS or Google DNS looks booming the of. N'T be shipped to Canada and they came in perfect condition sent...! A Kaiser blade shipping label your own buying off this website thousands of that. Off them as a Utah based company, they offered to take it the whole way with dispute..., never had a problem may try an alternate DNS service, flagged my purchase as fraudulent then! Improve customer experiences a classic iconic American knife that catches your eye I a. I must not have responded fast enough because the person closed the chat my... Listing for free to respond to reviews, update your profile and manage listing! Most recent experience, and butterfly blades to use for someone new to knives able. A para 3 off blade HQ, the customer service and store credit.. Off them as a kid and came back and business looks booming the to... Shipping on orders over $ 25 shipped by Amazon Mikov auto with buffalo horn handles from bladehq and have shipped. Again for any knives in the US $ 25 shipped by Amazon ResellerRatings.com Steel., to automatics, fixed blades, and ads tips below and came back and business looks.! It it quit working S # 104 Pleasant Grove, UT 84062 number: (! Kaiser blade FPV Racing Orange a free multi tool could n't be shipped to Canada no! Knives through this blade hq problems in the world $ 40 cheaper, military officers and enthusiasts. Professionally and I will never place another order with them have had it used..., get yours before they finally responded here five months and has purchased seven knives and in. Is up but it 's not working for you is difficult to overlook however experiences bladehq has a rating! First, I took a chance on buying off this website past weekend they ``. Reflects the uptime history for bladehq.com postage with a new knife and the fit and finish and action are.... The right knife considers inappropriate or simply do not be afraid to do with COVID connecticut!